General Information
What is OnArtwork ?
Who should use OnArtwork ?
Download and Install
How can I obtain OnArtwork ?
How can I install OnArtwork ?
How can I uninstall OnArtwork ?
How can I upgrade OnArtwork to the latest version ?
System and camera requirements
Which Mac OS X System versions are compatible with OnArtwork ?
Which video cameras are supported ?
I don't' have a video camera, how can I use OnArtwork ?
Purchasing and registration
How can I purchase OnArtwork ?
Is it possible to purchase a license using PayPal ?
How can I register OnArtwork ?
I've lost my registration number, how can I obtain it again ?
A new version of OnArtwork has been released, have I to purchase a new registration number ?
Where can I find a list of features enabled only in the registered version ?
Missing Features
Does is exists a Spanish, German (or other) localization for OnArtwork ?
Troubleshooting
OnArtwork crashes, a window with the message "The application OnArtwork quit unexpectedly" appears.
What can I do ?
Other Questions
My question is not on this page. How do I find the answer ?
Where should I send comments on this FAQ, this site and OnArtwork ?
I'm a Mac developer, I d'like to contribute to the OnArtwork project, is this possible ?
FAQ Answers
General Information
What is OnArtwork ?
OnArtwork is a program for capturing CD covers using an iSight video camera and assigning them to tracks with missing artowrks in your iTunes library. For an introduction read the Overview section. For a full features list red Details section.
Who should use OnArtwork ?
You have lot of CDs you decide to load them in your iTunes juke box. If you have an ITunes account and you are using iTunes 7 you'll probably use a nice feature that assign CD covers (artworks) to tracks loaded in iTunes. iTunes loads covers for many of your tracks, but not for all, sometimes it cannot detect an artowrk because your album is not on the Apple Music Store. OnArtwork helps you to capture the covers that iTunes has not found, you have the physical CD cover ? an iSight camera too ? so start OnArtwork, capture the cover and assign it to the tracks with missing artwork.
Download and Install
How can I obtain OnArtwork ?
You can download the latest OnArtwork version from the Overview and the Download sections of this site.
How can I install OnArtwork ?
Simple: download OnArtwork from this site, double click on the downloaded file, a disk image will be mounted on your desktop. Just drag and drop the OnArtwork icon from the disk image to the Application folder on your hard disk.
How can I uninstall OnArtwork ?
Select the OnArtwork application from your hard disk and drag it to the trash.
How can I upgrade OnArtwork to the latest version ?
Trash your previous version of OnArtwork (or copy it on a backup disk), download the latest version and copy it into your Application folder.
System and camera requirements
Which Mac OS X System versions are compatible with OnArtwork ?
OnArtwork is compatible with all Mac OS X versions starting from Panther Mac OS 10.3. You cannot use it with Jaguar 10.2.
Which video camera are supported ?
OnArtwork is able to capture CD covers using an iSight video camera. We tested the program using the standard iSight video camera available in recent Mac models. You can try to use a firewire video camera, if you'll do some tests feel free to send us a note with your comments at Onmadesoft Support.
Purchasing and registration
How can I purchase OnArtwork ?
The Buy section for this product explains in detail how to buy a registration number that will activate all the features available in OnArtwork.
Is it possible to purchase a license using PayPal ?
No, we are sorry, at the moment OnArtwork can be purchased only from the Kagi store.
How can I register OnArtwork ?
You purchased a registration number, you need to register your OnArtwork copy, follow those steps:
I've lost my registration number, how can I obtain it again ?
You reinstalled your Mac OS X, you loosed your registration email (which contains your registration number), contact Onmadesoft Support , send an email containing your first and last name and the email address you used when you purchased your registration number. We will send you a copy of your registration email.
A new version of OnArtwork has been released, have I to purchase a new registration number ?
Till now your registration number is valid for all OnArtwork versions released. A new registration will be required only when the first digit of the version number will be increased, so when a new version 2.0 will be released, a new registration will be necessary.
Where can I find the list of features enabled only in the registered version ?
OnArtwork is fully enabled also if used without registering. The only limitation is that artwork assigned to iTunes will contain the following text: "OnArtwork. Unregistered Copy. Onmadeosft.com".
Troubleshooting
OnArtwork crashes, a window with the message "The application OnArtwork quit unexpctedly" appears. What can I do ?
Press the "Report" button, then send the report to Support. If you are running on a Tiger system it will just necessary to press the button "Send report to OnMadeSoft and Apple".
Other Questions
My question is not on this page. How do I find the answer ?
First read the Details section for this product and the program's help. If you still don't find a solution feel free to contact our Support.
Where should I send comments on this FAQ, this site and OnArtwork ?
You can write an email to our Support.
I'm a Mac developer, I d'like to contribute to the OnArtwork project, is this possible ?
OnArtwork is not open source product, so we do not distribute sources. In every case send an email to our Support. It could be that in the future we will start collaborations with external developers. At the moment the biggest help we search from external resources is receiving feedbacks about the program and support for localization.